Services
Personal Care
Sovereign Lives Care assists clients with personal activities of daily living like washing and dressing, bathing, grooming, and personal hygiene. These activities are provided by our trained care staff, who are responsible for ensuring that our clients can maintain/support with their personal hygiene and feel comfortable and confident in their own bodies. Our carer staff also assist with domestic activities of daily living like cleaning and laundry to ensure that your home space is tidy and clean for you to always enjoy.
Respite Care
Respite care is also provided for temporary relief to family in the client’s home. Part-time or full-time respite care can be provided, depending on the needs of the client and their family to improve both their qualities of life and reduce carers stress.
Reablement care
Our reablement service aims to support clients improve their functional ability and independence in all activities of daily living following an illness or injury. This is usually short term of up to six weeks, as we work with the client to regain their independence and confidence. We will work together with Community Allied Healthcare Professionals i.e., Nurses, Physiotherapy and Occupational therapy to meet the individualised goals set out by the client in their care plan.
Palliative Care
SLC supports clients and their families in obtaining the emotional and practical assistance necessary to better manage the effects of their disease with the aim of improving their quality of life whilst on end-of-life care. Our skilled care staff work together with the Allied Health Professionals to carry out the care plan they have completed together with the client and their family.
Companionship Care
Clients who may be struggling with social isolation or loneliness and can be provided with the emotional support and social engagement they require. This includes a range of activities, such as conversation, playing games, reading books, going for walks, attending social events/day centres, and engaging in hobbies or other interests to improve the client’s mental health.
Our Pledge
We strive for excellence in every aspect of our service, this includes ensuring that we are always fair, honest, and supportive which is why we pride ourselves on being extremely accommodating.
We can visit or telephone you at a time to suit you, to discuss your requirements and our service.
We will give you our client application pack including everything you need to know, to start booking staff from Sovereign Lives Care we simply need a completed client account form, We have staff available to work at the drop of a hat-we understand the need for urgency and will make it our mission to try to help you every time.
Our friendly office staff will always be at the end of the phone to deal with your requests; we never outsource to call centres.
We will never leave you waiting and always be honest and realistic in telling you whether we can help. When you have booked a staff member you will always receive their compliance form, in a format that suits you.
You can choose how frequently and in which format we send you your staff rotas, we will be completely flexible to your needs.
We are always interested in how we could improve; we will regularly review our service and come and visit you when requested.
We will regularly send you monitoring forms so you can quickly and easily pass on your feedback about the staff members we are sending you.
Our Staff
All our candidates go through a thorough vetting and recruitment process and only ever commence assignments after the following :
- A face-to-face interview and skills assessment has been undertaken
- Full employment history has been submitted
- Right to work has been recorded and verified
- Fitness to work has been declared
- Two work related references have been obtained and verified
- An enhanced DBS Certificate has been provided
In date, sufficient training certificates have been provided and verified or in house training courses have been attended and certificates have been issued.
A shadow shift has been completed if it is a brand-new staff member An ID Badge, uniform, and timesheets have been issued.
We understand that it is imperative for our clients to only have extremely competent, fully trained staff supporting their existing team. We are proud to cover the standards set with-in the Care Certificate in the training modules that we deliver to our staff. All training is refreshed on an annual basis and we ensure that up to date certificates are held by all staff at all times
We have a team of recruitment consultants to assist you in managing your staffing…Contact Us Today.
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